Sunday 9 November 2008

customer service.. what's up?



was at a japanese restaurant for dinner last evening.....

upon arrival, there were a few ppl ahead...... so i guess there's a queue........ and right on queue, i went over to the manager at the counter who said "need to wait"........ fine, i guess.... ok i'll wait...

while the staff were busying clearing the tables, a few others streamed in....... likewise they approached the manager who advised them to wait as well........

so as we were all waiting...... one couple, i think, decided to leave....... at that exact moment, the manager said to them in a loud tone "i am clearing 4 tables right now, u want or dont want?"....... well the couple decided to stay....

i found that funny and also ridiculous...... how can someone in the service industry do that to a customer..... even if one had a bad day, there was no excuse to be rude......

if he had said THAT to me, i would have given him a piece of my mind........ anyway he had to ask all of us "who came first"....... if he had bothered to take down names, then there wont be any need to ask or rem.....

btw also saw jacelyn tay at the restaurant......... 2 tables away from me....... i think she lost quite abit of weight....... very slim, maybe too slim........

and whoever the group was in the private dining room, was making SO MUCH NOISE as if it were their own home........... DAMN F**KING RUDE ........KNN!!

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