Thursday 22 November 2007

facing difficult customers......

had a conversation with a friend who deals with computers......... so he related a case with a difficult customer who demanded more for his laptop.....

A says:
i saw customer more siao than you one lor....or rather damn siao one lor.....just that haven take magnifying glass out nia

ohlins says:
haha...... what did he demand


A says:
those stupid things....... how come sticker not paste properly..... the guy said, the black colour screw got a slight silver mark.... does that means this system have been open before? i want a new one.............. the sticker is human paste one mah............ sometimes not paste properly then a bit of bubble...then he wanna new set

ohlins says:
i know.... i mean if the sticker not paste properly.... then tear off lor.......haha


A says:
yah lar............. thats why i say he siao...... he stay in woodlands..... terrace house........ router at 2nd floor....

ohlins says:
hmm..... like that is crazy...... i different i reasonable haha


A says:
then bring laptop up in 3rd floor.... asking why at 3rd floor some area the connection better some area so low............... he f***ing unreasonable

ohlins says:
haha ask him put booster lor


A says:
until my colleague donno how to handle then last week come back and tell me............. then in the end i kena go to attend............ keep demanding for a new set....... crazy f***er

ohlins says:
record n put on u tube


A says:
i feel like lor...... hahah

ohlins says:
anything wrong with the set in the first place?


A says:
of cos no lar............ he just wanna a different model............ i told him unless there is something wrong with this model .......... if not i will not change to another model for him

ohlins says:
so in the end how?


A says:
then he keep telling me this one old set...... say screw got people screw before............ knnz i told him.................if screw no one screw before... then how the f*** we assemble the laptop?

ohlins says:
haha yalor


A says:
then he replied..... ok i accept that.... but then wireless is not stable.... i said to him wireless is never stable.... if stable then people don need to sell access point liao...... he don agree....... he told me about the 3rd flr some pklace high and some place low

ohlins says:
then what he expect....?


A says:
i told him ... sir... simple..... you take your phone out of the house...... stand still.... just turn your body 180 degress..... you see your phone the network always same bar or same reception or not.............he said.... you cant compare phone with wireless mah...... they are different..... then i told him drive a car to b1 carpark radio also got no reception lar.... and some parts of the b1 carpark also got reception also can hear and also cannot hear lar............... then he said again...you cant compare a wireless and a radio....

ohlins says:
haha..... then compare with what


A says:
then i challenge him lor..... you go get any laptop... if you can find any wireless that can have stable frequency........ tell me and prove it to me... then i refund you back..... then he bring his sony laptop....... and show me.... worst,.... 3rd floor cannot detect wireless.... ...........haha..... then lan lan lor..... then until now no hear from him

sigh.............. weird customer is he...... hhmmm

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